Why can't the bus drivers, security, or Cap Metro supervisors report when trash cans at bus stops are overflowing? Are the trash cans on some kind of schedule or does Cap Metro depend on the public calling them to let them know which trash can needs to be dumped?

When I went to the public meeting this past Tuesday, I was told the anouncement system is on a chip and it has to be reprogramed. Apprently Cap Metro DID reprogram the changes but they did NOT program in all the changes. Route 325 now says "transfer for Route 10" when it used to be "transfer for Route 15". Cap Metro missed removing "transfer for route 101" at Mearns Meadow and Rutland.

Since Capital Metro currently charges $1.00 for a schedule book, you would think they could proof read it prior to sending it to press. If you look at page 2 (2008 - 2009 Holiday Service) you will see that the heading "Day after Thanksgiving" is listed twice. If you look at the date under the "Day after Thanksgiving" on the right side of the page, you will see it should REALLY be "Day after Christmas". Perhaps Capital Metro should have a program that if a mistake in the schedule book is reported to them, that the person reporting it gets a free schedule book for life.

There are some bus stops that have the times of some of the buses that serve that stop. The only problem is when there are time changes, Capital Metro DOES NOT change the signs and put new ones up with the CORRECT scheduled arrival time. I tppk my schedule book with me yesterday and looked at the time at the bus stop. I then compared it to the time in the schedule book. There is a difference of 5 minutes. I wish the schedules for all the busses that served a particular stop had the time posted.

When Capital Metro changes the routes, I would think that the anouncement systems on all the buses could be changed within a month. The anouncement system on route 1M still says "transfer for 101" when it gets to Rutland and Mearns Meadow. Route 101 now goes down North Lamar to the Tech Ridge Park and Ride. It does NOT go to Rutland and Mearns Meadow any more.

Whay are Public Meetings (including Board Meetings) held at the time they are? I work in EXTREME NORTH AUSTIN and it is impossible to get to the meetings by bus when they are held when they are.

Prior to the Tech Ridge Park and Ride opening, Route 392 went by Texas Commission on Environmental Quality ALL DAY. When the Tech Ridge Park and Ride opened, Route 392 no longer went to TCEQ. Instead a new Route 440 went to TCEQ but only during peak hours. Then the current schedule, Route 440 stopped going to TCEQ. They added a stop at Yager and IH 35. That leaves ONE MILE to walk to work. I then joined a vanpool and ONLY ride it from the McDonalds at Metric and Parmer to TCEQ (5 - 10 minute ride) yet I have to pay the full vanpool price. Why?

I learned this past weekend what "that construction" at St. Johns and North Lamar is. The site where the construction is taking place is now owned, leased, or rented by Capital Metro (I haven't found out which, but I assume owned). They are building a new North Lamar Transit Center, that will serve BOTH buses and the forthcoming rail. It is my understanding that when the new North Lanar Transit Center is opened, that the existing North Lamar Transit Center will be closed since it doesn't make sense to have to transit centers so close to each other.

It is going to be a HOT summer. This past Saturday afternoon I rode route 325 which was bus number 7437. It was 97 degrees outside according to the sign at the Dairy Queen at Burnet at Ohlen. The air conditioning on the bus was NOT working. A couple of passengers opened the vents at the request of the driver, but it didn't help much. I called 474-1200 and requested customer service, then told them the bus needed to be swapped and gave them the bus number. One of the problems is route 325 is driven by Veloia, and they don't have enough long buses.

I downloaded the application for a disability fare card, and took it to my doctor appointment this morning. My doctor filled out the form, and then after the appointment, I took it to the Capital Metro Transit Store on Congress. When I got there, I was told that the disability fare cards require 3 business days, and since today is Friday, the earliest I could get mine will be Tuesday. They are only issued between 8:30 AM and 4:30 PM Monday - Friday. I then asked if my picture could be taken NOW (I was the only member of the public there) and mailed to me.